Privacy Policy

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Effective Date: March 8, 2026

Klarvatten Medical Centre ("we," "us," or "our") is committed to protecting the privacy of our website visitors. This policy explains our practices regarding the information you provide through our website, https://kmedicalcentre.com

1. Information We Collect

We only collect personal information that you voluntarily provide to us through our online contact or service inquiry forms: 

Contact Information: Name, email address, and phone number.

Inquiry Details: Any information you choose to include in your message to us.

Non-Identifying Data: Our hosting provider may automatically collect technical data (e.g., IP address, browser type) to ensure website security and performance. 

2. How We Use Your Information

Information collected via this website is used strictly to:

Respond to your inquiries or service requests.

Improve our website’s functionality.

No Clinical Records: This website is not used to collect or store formal medical records or sensitive health information. All clinical data is managed through our secure internal systems in compliance with the Alberta Health Information Act (HIA). 

3. Use of Third-Party Service Providers (Notice of Out-of-Canada Processing) 

To provide our website services, we use a third-party web hosting and service provider. Please be advised of the following: 

Location: Our service provider’s infrastructure is located in the United States.

Transfer of Data: Any information you submit through our website forms will be transferred to and stored on servers located outside of Canada.

Governing Laws: While stored in the United States, your information may be subject to the laws of that jurisdiction, including access by local law enforcement.

Policies: You may request written information about our policies and practices regarding these off-shore service providers by contacting our Privacy Officer. 

4. Disclosure of Information

We do not sell or rent your personal information. We only disclose your information to authorized staff or as required by law. 

5. Your Rights

Under Alberta's privacy laws, you have the right to: 

Access your personal information held by us.

Request corrections to inaccurate data.

Ask questions about how your data is handled by our foreign service providers.

6. Contact Us

For questions regarding this policy or our use of service providers outside of Canada, please contact:

Privacy Officer

Rose-Ann, Clinic Manager

Klarvatten Medical Centre

Clinic Address: 6721 84 Street NW, Edmonton, Alberta T5Z 0P9, Canada

Clinic Phone: 825-480-5758

Privacy Officer Email: rose-ann@kmedicalcentre.com

Important Note: Please use the forms for general inquiries, such as clinic hours or service questions, only.
Do NOT include sensitive medical details, diagnoses, or personal health numbers.
Urgent Matters: If you are experiencing a medical emergency, call emergency services immediately.
Clinical Care: For appointments or specific medical advice, please call us directly at 825-480-5758.